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Workplace Identity Theft Information Center
- CONCERNING: Federal legislation (and a multitude of state laws)
- AFFECTED: 100% of businesses owners who deal with customer and employee information
- UNAWARE: 87% of all business owners are not aware that these laws affect them
- TIMELINE: EFFECTIVE IMMEDIATELY
- CONSEQUENCES: Business closures, major fines/penalties - up to $1,000,000, criminal and civil litigation, jail time
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According to CIO Magazine
If you experience a security breach:
- 20% of your affected customer base will no longer do business with you
- 40% will consider ending the relationship
- 5% will be hiring lawyers
When it comes to cleaning up this mess, companies on average spend 1,600 work hours per incident at a cost of $40,000 to $92,000 per victim
The Coming Pandemic, Michael Freidberg, May 15, 2006
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As a business owner, HR director, or compliance officer you know there are
laws every business must follow. However, a recent survey showed only 13% of business owners recognized the term “FACTA”. That could mean that 87% of all business owners aren't aware of FACTA.
- FACTA is federal legislation that went into effect June 2005
- FACTA can shut down your business whether you have two or two thousand employees
- FACTA provides a major fine to your and your business by the FTC for non compliance
- FACTA provides a way for lawyers to open litigation against your business on behalf of customers or employees
FACTA is only one piece of legislation
that affects your business. There are others:
HIPPA security rules
Gramm, Leach, Bliley (GLB) Safeguard Rules
Numerous individual state rules (such as the Texas Whistle Blower Statute)
NON-COMPLIANCE COULD COST YOU PERSONALLY, OR YOUR BUSINESS, UP TO $1,000,000 IN FINES AND UP TO 10 YEARS IN PRISON
These laws (and civil and criminal penalties if necessary) apply to any business (large or small) that collects personal information about customers or employees (including credit card numbers, birthdates, home address, and more.)
You must make critical decisions about your business.
Does your business comply?
Most business owners want to take action after they learn the requirements and potential consequences
But many don't know where to start
The July/August 2006 issue of "Corporate Board Member" ask and answers the question, "Who will class-action lawyers go after next?" Unfortunately, any company which has access to personal data about customer and employees may be targeted. "This applies to just about everybody, but with concerns about identity theft zooming, any company that accidentally discloses data protected by privacy laws run the risk of litigation."
There are 5 common types of Identity Theft
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Drivers License Identity Theft |
Social Security Identity Theft |
Medical Identity Theft |
Character/Criminal Identity Theft |
Financial Identity Theft |
Driver’s License Identity Theft
Thieves use your information to acquire a driver’s license in your name or claim to be you during a traffic stop
- You could receive DWI, DUI, and other driving-related charges
- Your driving privileges could be suspended or revoked
- You could be arrested during a routine traffic stop for crimes you did not commit
An 82-year-old grandmother, quit driving during the Truman administration. In 2001 she “suddenly found herself in what she describes as a ‘living hell’ after one of her neighbors, arrested on drunk-driving charges...pretended to be her. ‘I was told there were warrants for my arrest...I was afraid to answer the phone’.
AARP Bulletin, February 2004
Social Security (SSN) Identity Theft
Thieves use your SSN Identity to gain employment or to report income under your name
- Thieves take the income, but don't pay the taxes, leaving you with the bill
- Wanted criminals use your SSN Identity so they can get employment without being found
- Illegal immigrants use your SSN Identity to gain employment.
- Thieves and Criminals use your SSN for employment, medical, financial, criminal, school, and other purposes.
The Secret List of ID Theft Victims
A Chicago woman applied for a job at a local Target department store and was denied. The reason? She already worked there – or rather, her Social Security number already worked there. Follow-up investigation revealed the same Social Security Number … used to obtain work at 37 other employers.
“People need to wake up to this problem. They are destroying people’s credit, Social Security benefits, and everything else.”
MSNBC, January 29, 2005
Medical Identity Theft
Thieves use your information for insurance benefits, Rx, Medicare, Medicaid benefits, or for medical tests
- Your rates could go up or your coverage could be canceled or used up
- You could owe thousands of dollars for a procedure you never had
- You could be unable to obtain medical or life insurance, other coverage, and/or employment because of conditions that you do not have (AIDS, Diabetes etc…)
“If the person who steals your health identity has allergies or specific medical conditions that collide with yours for instance … when you go in for care, you may experience a dangerous drug interaction or unknowingly be denied potentially lifesaving medications or treatments because they will assume the thief’s medical information is yours.”
Carole Pennington 9/7/2005
Medical Identity Theft: The information crime that can kill you
“As the health care system transitions from paper-based to electronic, this crime may become easier to commit and harder to trace. Victims may find it more difficult to recover from medical identity theft as medical errors are disseminated and redisseminated through computer networks and other medical information-sharing pathways.”
World Privacy Forum, May 2006
Financial Identity Theft
Thieves use your information to open new accounts or to gain access to existing accounts
- Thieves rob your accounts
- They rack up outrageous charges on credit cards, take out new loans, and more
- They destroy your credit, forcing you to pay higher rates
- You can absolutely be held responsible for the debts incurred by the thieves in your name
Each year, 7 to 10 million Americans fall prey to Identity Theft… From massive data-brokerage firms to tiny local banks, your identity is irretrievably ‘out there.’
- MSNBC
ID Fraudsters Stay One Step Ahead
Identity thieves are increasingly finding their jackpot is not in your mailbox or kitchen trash bag, but the computer files stored at your chiropractor, accountant or doctor … the future is not burglaries of your home, but of dentists, CPA’s, insurers etc...
MarketWatch, October 2, 2005
The Cost Of Identity Theft
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For Businesses |
- The average dollar amount charged in Identity Theft: $92,893
- The average number of checks written in Identity Theft: 74.6
- The average number of credit card applications approved through Identity Theft: 8.4
- Laws hold victims partially responsible for fraudulent debt after 48 hours, and hold them fully responsible if not reported within 60 day
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- Employees can take up to 600 hours, mainly during business hours, to restore their identities
- “If you experience a security breach, 20 percent of your affected customer base will no longer do business with you, 40 percent will consider ending the relationship, and 5 percent will be hiring lawyers!"*
- “When it comes to cleaning up this mess, companies on average spend 1,600 work hours per incident at a cost of $40,000 to $92,000 per victim.”*
*CIO Magazine, The Coming Pandemic, Michael Freidenberg, May 15th, 2006
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“People whose identities have been stolen can spend months or years and thousands of dollars cleaning up the mess the thieves have made of their good name and credit record”
“When Bad Things Happen to Your Good Name” - September 2002, Federal Trade Commission
According to CIO Magazine, if you experience a security breach:
20% of your affected customer base will no longer do business with you
40% will consider ending the relationship
5% will be hiring lawyers
When it comes to cleaning up this mess, companies on average spend 1,600 work hours per incident at a cost of $40,000 to $92,000 per victim
The Coming Pandemic, Michael Freidberg, May 15, 2006
Important Legislation
Be Sure To Check With Your Attorney On How These Laws May Specifically Apply To You
Fair and Accurate Credit Transactions Act (FACTA)
Applies To Every Business And Individual Who Maintains, Or Otherwise Possesses, Consumer Information For A Business Purpose.
Employee or Customer information lost under the wrong set of circumstances may result in:
Federal and State Fines of $2500 per occurrence
Civil Liability of $1000 per occurrence
Class action Lawsuits with no statutory limitation
Responsible for actual losses of Individual ($92,893 Avg.)
Gramm, Leach, Bliley Safeguard Rule
Eight Federal Agencies and any State can enforce this law
Applies To Any Organization That Maintains Personal Financial Information Regarding It’s Clients Or Customers
Non Public Information (NPI) lost under the wrong set of circumstances may result in:
Fines up to $1,000,000 per occurrence
Up to 10 Years Jail Time for Executives
Removal of management
Executives within an organization can be held accountable for non-compliance both civilly and criminally
Organizations Includes:
Financial Institutions, Schools, Credit Card Firms, Insurance Companies, Lenders, Brokers, Car Dealers, Accountants, Financial Planners, Real Estate Agents
The FTC categorizes an impressive list of businesses as financial institutions and these so-called “non-bank” businesses comprise a huge array of firms that may be unaware they are subject to GLB.
HIPAA Security Rule
April 21, 2005 - Scope broadened on April 21, 2006
Applies To Any Organization Or Individuals Who Retain Or Collect Health Information.
Medical information lost under the wrong set of circumstances may result in:
Fines up to $250,000 per occurrence
Up to 10 Years Jail Time for Executives
Requires:
Appointment of an Information Security Officer
Have a written policy to protect NPI
Mandatory Training for employees who have access to NPI
Why and How We Help You...
May Reduce Company Losses
Offer a plan that offers full restoration, which means the majority
of the time in restoring an employee’s identity is covered by
the membership and not done on company time and/or company expense.
Also, offer a legal service plan help that address related issues.
Potential Early Warning System
If a number of your employees get notified of improper usage
of their identities, this may act as an early warning system
to your company of a possible internal breach.
BLR says this “Provides an Affirmative Defense for the
company.”
“One solution that provides an affirmative defense against potential
fines, fees, and lawsuits is to offer some sort of identity
theft protection as an employee benefit. An employer can choose
whether or not to pay for this benefit. The key is to make the
protection available, and have a mandatory employee meeting
on identity theft and the protection you are making available,
similar to what most employers do for health insurance … Greg
Roderick, CEO of Frontier Management, says that his employees
"feel like the company's valuing them more, and it's very personal."
Business and Legal Reports, January 19, 2006
Mitigating Damages
To potentially protect yourself, you could have all employees
sign this document
It makes employees aware of their legal responsibilities to
protect NPI
It serves as proof that handlers of NPI have been through some
the mandatory training required by law
Employee Confidentiality Document
Acts as a Good Faith step in attempting to comply with FACTA,
GLB, HIPAA, etc … According to Betsy Broder of the FTC, “We
will act against businesses that fail to protect their data
… She understands that most small businesses cannot be expected
to hire a full time privacy specialists but adds that all businesses
must be able to show they have a security plan in place. “We're
not looking for a perfect system .. But we need to see that
you've taken reasonable steps to protect your customer’s information”.
* Subject To Terms And Conditions
Action Steps...
1. Call us today to set an appointment for an identity theft prevention
presentation before you leave this website so that you have dual
records that Good Faith measures are in process. Confirm
in writing and keep a copy when you get back to your office for
your protection.
2. After the initial appointment, set a date for the mandatory
employee presentation, assignment of an Information Security
Officer and implementation of your new company policy regarding
Non-Public Information. We provide all of the documentation
and materials you need.
3. Get a firm understanding of the Important Legislation you
learned about today. A great site with a tremendous amount of
information is the FTC PUBS index:
F.A.C.T.A: www.ftc.gov/os/2004/11/041118disposalfrn.pdf
HIPAA: www.hipaa.org
Gramm-Leach-Bliley Act: www.ftc.gov/os/2002/05/67fr36585.pdf
Two great resources for white papers: www.omnirim.com
www.recall.com
Be Sure To Check With Your Attorney On How This Law May Specifically
Apply To You
Call 714-713-3090 for a free FACTA compliance evaluation and
identity theft prevention consultation.
DISCLAIMER:
The laws discussed in this presentation are, like most laws, constantly
amended and interpreted through legal and social challenges. You
are encouraged to review the laws and draw your own conclusions
through independent research.
The information provided is not to be taken as legal advice.
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